TVC History

TVC began developing service line programs and customized patient education collateral as well as videos for physician offices and hospitals in 1993. Dr. John P. Barrett, TVC's founder and a noted orthopedic leader, first introduced JointVentures (also known as JointCamp) which quickly became the premier orthopedic program in the country.

JointVentures was selected as the "Best Disease Management Program" by the University of Pennsylvania Health System and has been a case study in the Harvard Business School. Professor Regina Herzlinger, from HBS coined TVC as a maker of "off the shelf Health Care Focused Factories."

TVC News summarizes the numerous favorable articles and awards both clinical and commercial written about our programs.

JointHotel is the latest TVC venture, merging hospitality and healthcare into a unique program that includes our innovative Be Our Guest customer service training.

Who Is TVC?

TVC partners with hospitals to improve and enhance their service line programs with all the elements needed to be successful. For more than 15 years, TVC has provided award-winning customized solutions that save time and money while building your reputation in the market for Joint, Spine, Cardiovascular, Customer Service and much more.

TVC can help your hospital become a Center for Excellence. Our Best Practices are based on proven systems and techniques for more than 500 hospitals worldwide. Our goals are to help you:
• Improve outcomes
• Improve physician engagement with hospital and office efficiencies and more patients
• Increase patient volume through increased satisfaction and powerful word-of-mouth marketing
• Reduce hospital costs

Our Programs

In addition to our stand-alone materials and customer service training, our JointVentures^®, SpineVentures^® and Cardio&Vascular Connections^® includes a complete business plan, comprehensive hand-outs, patient guides, clinical pathways, web-based project management software, training and support as well as many other useful resources. Implementation support is also available.